Thank you for shopping at Tuff-Guy Boots.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
- Products that do not meet these criteria will not be considered for return.
Send the product with its original packing and the receipt or proof of purchase.
Shipping charges:
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Tuff-Guy Boots.
Damaged items:
If you received a damaged product, please notify us immediately for assistance.
Sale items:
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us by the given email address above.